Liberty Life
PASSING THE BUCK

I HAVE A ANNUITY / POLICY WHICH I REQUESTED TO BE REDEEMED OR AS THEY CALLED TO BE COMMUTE INTO CASH.I HAVE FORWARDED THE DOCUMENTS AS PER REQUEST VIA E-MAIL ON THE 24TH DECEMBER 2013, I DO HAVE A PAPER TRAIL OF THIS TO PROOF MY POINT! I WAS PROMISED DELIVERY WITHIN 5 WORKING DAYS. I FOLLOW UP EVERY DAY SINCE I REALISED I AM GETTING NO JOY FROM THE PARTICULAR PERSON AT LIBERTY LIFE'S CALL CENTRE. MY IRRITATION IS NOW TO SUCH AN EXTENT DUE TO THE FACT THAT WHEN I CALL IN, I HAVE TO EXPLAIN EVERYTHING OVER AGAIN TO A DIFFERENT PERSON, THE SCARY PART OF THIS PROMISE, AS IN BRACKETS, SANDRA LABUSCHAGNE'S REPLY TO ME VIA E-MAIL (Please note that the case has been sent to actuarial for calculations. Once received back from them we will transfer the funds into the same account that the monthly annuity has been paid into. I will check tomorrow and give you feedback
Thanking you) HAS BEEN SEND TO MY E-MAIL ADDRESS ON THE6/01/2014. I AM STILL WAITING :(

Company: Liberty Life
Country: South Africa
City: CUSTOMER SERVICING CENTR

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