First National Bank
Fnb digital/ call centres

Business & Finance

I've ordered a Samsung S4 via the internet and asked for a white one, a black one arrived. i sent it back with the couriers. to date no explanation. when i phoned numorous times, no one wants to take the blame.
in the meantime the Device got loaded on my internet banking, so i must start paying but got no phone.
the price was R319 quoted and now i see it's R389???
also R150 was charged for the courier fee??? please advise if this will be removed from my account as the wrong phone was sent?


Company: First National Bank
Country: South Africa
City: Head office
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