Outsurance
No feedback received as promised

This is a compliment now turned into a complaint. I refer to my call dated 30 December 2013 with Charlotte Skhosana. During this call a number of issues were clarified and resolved and which lead to me logging a compliment. However, Charlotte promised to revert regarding one unresolved matter which I requested her to escalate. Following the compliment logged, Dinky responded on 2 January 2014 at 09:57:57 that she will get Charlotte to contact me. It is now six days later.

Company: Outsurance
Country: South Africa
City: Client Care

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