Standard Bank
Zero feedback on roof repairs

Again I am forced to communicate to Standard Bank via HelloPeter as this is the only channel they do respond to. My wife and I have tried their 'Private Banking', call centres, Standard Bank Insurance, claim's website, emails without any success of even feedback... Dear Standard Bank, regarding my claim lodged almost a MONTH ago for the storm damage - my roof is leaking worst then ever before and damages are increasing. After the hail damage I did mend the leaks temporary myself as like now you ignored your customer. BUT after your contractor TJS Maintenance did some 'repairs' (haha!) my roof started to leak even in places that never leaked before. I did contact the contractor by like you he is ignoring the issue and it is raining almost daily. Can you please allocate a competent contractor or let me get my own and let me refund the damages back?

Company: Standard Bank
Country: South Africa
City: Insurance

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