Standard Bank
Great Service From Standard Bank

Business & Finance

I would like to commend Standard Bank on their excellent call center service yesterday.
Our fridge had recently broken and my BF and I needed to buy a new one ASAP as our stuff was defrosting fast. My poor BF banks with ABSA who he arranged an increase in swipe limit on card with but instead when he tried to pay they blocked his card.

When I tried paying with my std bank card looks like my limit was too low. Standard Bank phoned me a few minuted later to see why I was trying to swipe a large amount and helped me increase the limit to get the fridge. Just a few minuted before the store closed.

If it were not for this excellent speedy service I'd be sitting with a wet kitchen floor and a smelly fridge to clean.

Thank you Standard Bank. My BF will also be switching over from ABSA.

Danee


Company: Standard Bank
Country: South Africa
City: Call Center
  <     >  

RELATED COMPLAINTS

Standard Bank
Fed up with Standard Bank

Standard Bank
WHY

Standard Bank
Cant increase limit because my card says private

Standard Bank
Swipe limit exceeded but credit available

Standard Bank
Standard Bank Dissapoints, yet again!

Standard Bank
Unable to increase limits

Standard Bank
Standard Bank staff are inefficient

Standard Bank
INCREASE LIMIT ON MY ELECTRONIC PAYMENTS

Standard Bank
Major Inconvenience

Standard Bank
Not living up to their words