Absa
No Response on Request to Cancel Policy

I phoned ABSA on Thursday 5 December requesting that they cancel my mortgage loan insurance policy as it is covered by a different policy I have taken out. Boitumelo requested that I send proof of policy to [Email Removed] which I promptly did. I received an email from their service assessment company to rate my experience while cancelling my policy. I sent in feedback - that I have not heard anything back yet regarding cancellation of the policy. I have phoned into their call centre (0860 147 147) to find out what is going on, and have already been on hold for 20 minutes with no response as yet.

Company: Absa
Country: South Africa
City: Head Office

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