First National Bank
How can we delay and not service you?

Business & Finance

I ordered a smart device more than a month ago (7th November) and was told that delivery would take place at a later date.
I then received a sms to advise there is no stock availibility. Around two weeks later and nothing, no communication, no further sms messages, absolutely nothing.
Called the Call Centre twice and requested an ETA was told no one in the Call Centre can give me a date, I requested on my last call that a manager call me as its impossible that for three weeks no stock is available and that they can surely do a follow with the suppliers (I work in the cellular inductry so this isnt new to me). No call to date! I call today and select a follow up option, I end up with the courier company that delivers the devices, they politely advised me that no order has been sent to them! So who is fooling who here!!!


Company: First National Bank
Country: South Africa
City: Smart Device
  <     >  

RELATED COMPLAINTS

First National Bank
No Smart Device yet

First National Bank
Smart Device

First National Bank
Late delivery of Smart Device

First National Bank
Poor service delivery - no device received

First National Bank
Smart Device ordered but not Delivery

First National Bank
TerribleService from Smart Device Sales

First National Bank
OUT OF STOCK AGAIN FNB48500

First National Bank
Poor service

First National Bank
Smart device delay and poor communication

First National Bank
Smart device order chaos