First National Bank
FRUSTRATION

Thinking that FNB will be the better Bank to go with was a BAD CHOICE. I opened a new account which went relatively good and quick. I then collected my card and went home to activate my Internet banking. it then told me to go to a branch or any atm to finalise the activation. I went to an atm and followed the steps but it kept on rejecting my request. i phoned the call centre as i DO NOT have the time to visit a branch again. this is the reason why i changed. I spoke to one of the team leader and he said he cannot do anything. Contact was made 28/01. i then told him i want to speak to a manager and he made clear there is NO ONE AVAILABLE. i ask well get one of your managers to call me. OBVIOUSLY THAT HAS NOT HAPPENED YET AND THIS IS WHY I AM POSTING. I WILL BE CLOSING THIS ACCOUNT AND MY BUSINESS ACCOUNT CAUSE OBVIOUSLY THIS IS NOT A BETTER BANK. NEDBANK WAS MORE HELPFULL THAN FNB.

Company: First National Bank
Country: South Africa
City: Head Office

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