Absa
EFT to closed account but funds havent returned

I made an EFT to a STD Bank Account that gave an error because the account is closed, on the 28 Oct. I made countless inquiries but the funds have not returned to my account. I've sent emails and visited both Absa & Std Bank branches and made inquiries via email to Absa digital, missing payments & general inquiries. Ref: [EC: 5661D606] & [EC: 16285748]. Its been well over the 7-10 working day turn around period but everyday when I call i get the same unclear unsatisfactory answer.

Company: Absa
Country: South Africa
City: Rustenburg

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