Standard Bank
UNFAIR TREATMENT

THE SO CALLED MANAGER OPHELIA PERCENT OF CARD DIVISION PHONE ME AND TOLD ME I MUST PAY R70000.00 FOR THE MISTAKE THEY HAD DONE WHEN THEY DEBIT MY CREDIT CARD WITH OTHER CLIENT ACCOUNT.SHE EVEN TOLD ME THEY ARE GOING TO CLOSE MY CREDIT CARD.WHEN I TOLD HER WHO'S MISTAKE IT WAS BECAUSE MY CONTRACT WHEN I OPEN MY ACCOUNT WAS THAT I WILL PAY OVER THE COUNTER NOT DEBIT ORDER. I ASKED HER TO CHECK MY INITIAL AGREEMENT I SIGN FOR PAYING MY CREDIT CARD.SHE SAID THIS HAPPENED FROM THE 2004.WHEN SB PHONE IT WAS THIS YEAR JULY OR SEPTEMBER INFORMING ME ABOUT THIS ISSUE.I WAS SO SURPRISE BECAUSE SOMETHING HAPPEN 9 YEARS BACK THEY NEVER NOTICE THAT AND NOW THEY PUT THEIR NEGLIGENCE AT ME.WHEN I ASKED OPHELIA ABOUT THE REFERENCE OF THE CALL SHE MADE ON 13 NOVEMBER SHE NEVER GAVE IT TO ME, SHE JUST SAID TO ME I CAN CALL HER ON THIS NUMBER (011) 227 4572.I WANT TO KNOW THAT SHE HAS THOSE POWERS TO CLOSE MY ACCOUNT LIKE THAT, FOR THEIR INCOMPETENCE.I'M PAYING MY CREDIT CARD EVERY MONTH AND NOW THE BOSS DECIDE TO CLOSE IT.I WILL TAKE THIS TO MEDIA AND EXPOSE THEM HOW THEY TREATMENT ME.I'M ALSO A VICTIM OF THIS USELESS BANK LIKE THE OTHER CLIENT.WE VICTIMS OF PEOPLE WHO FAILED TO DO THEIR DUTY.

Company: Standard Bank
Country: South Africa
City: Headoffice/carddivision

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