First National Bank
Still waiting for someone to get back to me!!!

Good day

I phone the cellphone banking department last week Monday, I was given a ref nr. & the lady said someone will give me a call in 2-3 working days & im still waiting. On airtime a bought & did not received.

This morning a got another email regarding a duplicate payment & this is the second time that a received a email about a duplicate payment, but now im a little confuse, as I did not received any 2nd sms or email notification & i did not slot in any pins to authorise any second payments.

FNB I REALLY TALK HIGHLY ABOUT YOUR SERVICES, BUT NOW THIS WHOLE DUPLICATE PAYMENTS & AIRTIME THAT I DONT RECIEVED IS MAKING ME NEGATIVE. I DONT STAY NEAR ANT BANKS/SHOPS SO IM DEPENDEND ON CELLPHONE & INTERNET BANKING, BECAUSE THIS IS THE SECOND TIME THAT I BOUGHT AIRTIME & DONT RECIEVED & ITS NET R29 AIRTIME, ITS ALWAYS MORE THAT R150. SO PLEASE YOU NEED TO UP YOUR GAME. EKS REGTAG TELEURGESTELD IN JUL DIENSTE!!!

Company: First National Bank
Country: South Africa
City: Cellphone Banking

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