Standard Bank
Deductions off savings account

On getting a statement of my 4 year old son savings account today I discovered all these debit orders of R199 and R250 off the account totalling R1400. We have never had any dealings with a company called Naedo or Dial 24 and have definitely not authorised any debit orders from the account. The bank teller said they cant reverse the transactions as they more than a month old. Sorry Standard Bank but how can you allow a known company to deduct funds from your clients bank account without any written signature or authorisation. Standard Bank have a duty to protect its customers from who abuse the debit order process. My family has been banking with Standard bank for over 40 years and if this matter is not resolved timeously and the funds credited back into our account with an adequate explanation, I will close all my and my children's personal and business bank accounts with Standard Bank. This is totally unacceptable behaviour of an institution who is supposed to protect my families financial assets.

Company: Standard Bank
Country: South Africa
City: Blue Route

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