Standard Bank
No protection on illegal debit orders

I have a company that has been debiting my account for an amount of R1700 every 2nd month for the the past 5 years. i have written letters, sent emails, called the company and even threatened to take legal action against the company for debiting my account. i called standard bank business this morning, as i have both my business and personal accounts with them. i spoke to the call centre and asked what was the procedure to put a stop order against an unauthorized debit order. i was told that unless the debit order runs on the same date every month i cannot put a stop order on it. Wow, thank you standard bank for protecting the of our country instead of protecting your loyal customers. so the only way i can get them to stop debiting my account is to move over to new bank, which i am already in the process off. so basically if someone has my bank account number, anyone can forge my signature and illegally debit my account, and i have no protection from my bank whatsoever. thank you standard bank, you are truly looking out for your customers...

Company: Standard Bank
Country: South Africa
City: KZN

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