Standard Bank
Bad and indifferent service

I have 3 accounts with SB. Current, business and savings.. I spend much off my time working outside SA and I transfer from my private account to my business account to pay stop orders. I made a mistake September and did not transfer enough as vodacom drew more than expected and my vehicle payment was rejected. I saw this the day after and put more funds in thinking that they would re -draw the stop order. They did not SMS or email me at any time.
They did not re-draw but I thought they would double debit October so did not worry. This also did not happen but as I was working in Kenya I thought I would sort it out when I got back to SA. On arriving back I phoned SB vehicle and asset finance and after10 mins on hold to speak to a consultant was put back on hold before being given a no to ring which was permanently engaged.i phoned SB again and was given another no which was also always engaged.
I then went to SB branch greenstone for help.. Consultant their told me that I have been handed over for collection..i now just want to pay this vehicle off in full but SB refuse to give me settlement amount.

Company: Standard Bank
Country: South Africa
City: JHB

  <     >