STANLIB
Stanlib responded favourably!

I had described my awful experience with Stanlib recently on your site, whereby I was sent from pillar to post by call centre staff and got absolutely nowhere, except I became a very agitated and stressed client, hence I sent my complaint to you.
Shortly after that, various senior staff, including the financial advisor, contacted me via email and mobile phone and resolved the problems amicably.

Ingrid is the Complaints Resolution Officer and Shane is the financial adviser.

Thanks Hellopeter for being the middleman and letting consumers/clients have a platform to vent!

Company: STANLIB
Country: South Africa
City: Head Office

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