Absa
Messages Left & Lack of Feedback/Contact

On 18th September, 1 minute & 49 seconds wasted leaving messages. Finally got through and managed to have a 5 minute conversation before being cut off. On 30th September a further 2 minutes & 8 seconds wasted leaving messages. Even though I have left my cell number and e-mail address there is no feedback/contact as to whom I should speak to about my ABSA Pension/Provident Fund. The one person spoken to hasn't returned any of my calls. The internet doesn't indicate statuses, so it is cannot be utilised to assist me.

Please could someone at ABSA contact me regarding my ABSA Pension/Provident Fund and the process to be accomplished after termination of these policies???

A little heads up and customer service would go a long way and be gratefully appreciated. Feel like ABSA are only interested in new business and not existing clients. This is definitely not a good advert for new customers intending to make future investments!!!

Company: Absa
Country: South Africa
City: Retirement Funds

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