Standard Bank
Victim of instant money transfer

Earlier last month, I received two SMS notifications of money transfers from my standard bank access account. I immediately went to the closest branch of standard bank to report this incident.
I reported is incident o the bank in less than 24 hours after it had happend.
I spoke the consultant who advised that a reversal of these said transfers will not be possible to the fact that the money had already been withdrawn by the person who Had transferred it.
I was then advised to open a case, which no progress has been made. I have followed up twice and I have not received positive feedback. It's been a whole month this incident happend no one calls me from the bank to advise me on the progress of this investigation and whether I will be compensated or my loss.

Company: Standard Bank
Country: South Africa
City: Protea glen, Soweto

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