Nedbank
At my wits' end with Nedbank's technology

Business & Finance

I don't think that I can struggle like this anymore with a bank. I think that I've reached my wits' end with Nedbank's inability to provide a technology that I have come to expect from a bank.
Firstly, on Saturday evening, the 26/01/2013, a CASH DEPOST in the amount of R1, 700 was processed at your Centurion Lifestyle ATM. The money was deposited in real-time (i.e. physically counted by the machine and deposited to account 1027599281. On Saturday (the 26/01/2013) the transaction reflected on my account. Today, the 28/01/2013, the transaction no longer appears on my statement. Is it legal for a bank to display a transaction and then without performing a correction, omit the very same transaction that was displayed previously?
Secondly, I don't think that I will be calling the telephone number as suggested in your eMail below. I just don't feel like the frustration that is associated with Call Centres and as I am seriously considering moving back to FNB, there is no longer a need to put myself through further irritations with a bank that simply cannot compete (in my opinion)


Company: Nedbank
Country: South Africa
City: Nedbank SA
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