First National Bank
HETTIE IS THE BEST THING THAT HAPPENED TO FNB!!!

Business & Finance

About 3 weeks ago I inquired something about my pension fund claim (to find out if they need me to submit any other documents). I spoke to a lot of people in different departments and eventually ended up speaking to Hettie. My claim was not processed nor was it submitted (by my previous employer) so it ended up being delayed. I explained the situation to Hettie and she took upon herself to direct the query to the relevant people dealing with claims. In less then a month my claim paid out because she was quick and efficient. Hettie is a reliable asset to FNB and truly hope she is recognised for her remarkable effort. Hettie you are impecable!!!


Company: First National Bank
Country: South Africa
City: Pension fund (Corporate)
  <     >  

RELATED COMPLAINTS

Discovery Life
Incorrect deductions

Bidorbuy
BOB allows buyers to get on their site

CMH Group
Great service and assistance

Beauty Goddess
Beauty Goddess's Brand New Stunning Salon!

Suntinco
Suntinco - Smash and grab protection

Mutual & Federal
Claim for damaged lapa was logged but no feedback

Alexander Forbes Financial Services
Delay in claim payment

Gib Financial Services
OWN UP!!!

Old Mutual
Provident Fund Claim

Old Mutual
Claim not paid out/ no assertive feedback