Clientele Life
Illigal deductions from my bank account

On 31 August I logged a complaint to clientele. I found out that a illegal deduction was made off of my bank account to the amount of R 197.00 per month. The policy was under my Id number and banking details, but not my name. This policy has been in place sins 2009. I got a ref nr. Lennard helped me and said if I send in my Id and banking details I will receive my money back. I am still waiting for him to come back to me after I sent that in. Yesterday I again spent over 20 Min on the phone. Andre Lombaard was going to phone me back within that working day. I am still waiting. According to the consumer act the money must be transferred back into my account within 48 hours after the complaint were logged. It is now almost a month and no joy. My money was by clientele and I want it back.

Company: Clientele Life
Country: South Africa
City: Gauteng

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