Regent Insurance Company
Breach of contract

Good evening

I own a C200, which I bough about 2 years ago from the Mercedes Benz Nirthcliff branch. I serviced my car at this same branch about 2 months back. I bought a new battery from Mercedes Centurion about three months back.

Today my car could not start and I went to the centurion branch and got not help. I called my insurance, Regent Mercedes and received the worst service possible. When I called Regent, I went into a Euro call center which in no uncertain terms told be that they are not responsible for regent but merely a centre that diverts calls to the responsible entities. The entity I was now told to talk to was Izinga. Both me an that call centre could not reach Izinga. I spent the whole day today calling the "Regent" call centre and being sent from pillar to post.

After being stuck for about six hours, I ended up getting a private provider to tow the car to my house.

I signed a contract with Regent. They (not Izinga) are responsible to me. I consider this a breach of contract and on their part. I need help

Company: Regent Insurance Company
Country: South Africa
City: Centurion

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