Old Mutual
Happy to receive a refund

Last week I complained about money being debited out of my account without my consent. Later that day, I received a call from Old Mutual to inform me that they had received my complaint and would investigate. A couple of days later, I was refunded the full amount followed by a call to confirm that I had received the money. The consultant also informed that an investigation was being conducted and they would get back to me.

I am happy with the response I received and look forward to hearing from Old Mutual soon.

Company: Old Mutual
Country: South Africa
City: Johannesburg

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