Momentum
Pathetic Customer Service

I called the multiply contact centre on the 11/01/2013, spoke to a consultant by the name of Kimberly Mwape who assisted and explained the transfer from Vitality over to Multiply. She emailed me documents to go over... On the 15th Jan Kimberly called me to sign up. Today being the 25th of january Multiply is still not active yet i was Debited R147 for a service I do not have. something that was said will be done in 48 hours. No one can take accountabilty, Kimberly sent emails to people like Vishal Mahes; Percy Pillay, [Email Removed] Reagan Du preez, Antoinette Brand, but still nothing... This is really pathetic as not 1 person can sort out the they caused, yet ul are quick enough to debit a persons bank account, i bet if the debit order went unpaid i would have got a call already... I would like this sorted out as im not gna run around trying to get it sorted out cos you not gng to reimburse me with airtime im waisting...

Company: Momentum
Country: South Africa
City: Call centre

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