Absa
SERVICE STINKS

I've been trying to get my late brother's policy payment paid from a non-resident account for my sister-in-law who resides in Taiwan. This case has been dragging on for a year already, and every time I send the requirements, they ask for something else. I've personally handed the documentation to these 2 people on numerous occasions, they've also received emailed copies. Today, after being told all documentation was in order, I receive a mail that they need something else! They don't have the decency to call me back and they definitely don't follow up on things. I've reported the case to the Ombudsman

Company: Absa
Country: South Africa
City: The Glen

  <     >