Standard Bank
UNFAIR SERVICE FEE

Good day,
Yesterday on 03-Sept-2013 I went to Standard-bank Boksburg branch and I asked them for 100, 000 cash withdrawal. I had all my card (Cheque Card, Credit Card) with myself and also my cellphone was with me.
The lady there helped me and withdrawal the whole amount from my Marketlink account while it was possible for me to transfer the amount from Marketlink to Elit Plus via my cellphone banking and then withdrawal the amount.
Because of they didn't give me any advise if I withdrawal from Marketlink it will be service fee charges I was not aware of that.
Today I checked my transaction on my internet bank and I saw the bank deducted 1230 Rand from my account as a service fee which I don't think it is fair.

Because with quick advise from bank staff I was able to transfer the amount to Elit Plus and on Elit Plus I have 3 times free cash withdrawal in each month and I didn't withdrawal any amount since 2 month ago.

Regards

Company: Standard Bank
Country: South Africa
City: Boksburg South Africa

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