Absa
Not so full service banking

I phoned ABSA to change my debit order details and they keep tranferring my call from one department to another. After being tranferred over and over again it seems that no-one is able to assist me in changing my details! Even though I have done this over the phone previously they are trying to tell me that I can only change details at a branch? I phoned the branch and they told me that it can be done over the phone. Do they really expect me to drive to a branch and stand in a que to change banking details??

Company: Absa
Country: South Africa
City: Personal laons

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