DMC
Bad Service, Failure to respond

I recently contacted DMC to inform them that I want to settle my account. I have subsequently settled my account and emailed them the proof of payment on 29 July 2013. I was then sent an email on 30 July 2013 to inform me that my proof of payment has been received and it has been sent to the relevant department. I have waited for DMC to get back to me to no avail. Since I have tried contacting the call centre also to no avail. If my calls does not gets dropped even before I speak to a consultant, then it gets dropped whilst they "put me through to the right department".

What I do not understand is the fact that they say my account has been outsourced, and when I call the number which they have given me (0861000116) my calls does not goes through.

I am sick and tired of wasting my money to call DMC call centre, only to be sent from pillar to post! It seems they are a bunch of who are in a hurry to accept your money but fail to provide you with assistance in getting your query sorted out properly.

Company: DMC
Country: South Africa
City: Cape Town

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