Old Mutual
Cancellation of Policy

Business & Finance

Name: Mpho Mathane
Id no: 7803100269083

"I refer to my e-mail of 15 July 2013".
"I confirm that the R45000.00 plus interest of R2875.54 was processed yesterday. This should show in your account within the next 2-3 working days.
Once again, I sincerely apologise for the service you experienced".

Belinda Hunt
Complaints Assessor
OMSTA Complaints Management

As quoted above Belinda made this declaration that I will receive my money within the next two to three days that was around the 15 July, to date I only received the R2 875.54 the capital amount of R45 000.00 is still outstanding. You can clearly see that Old Mutual lacks integrity, to make a sincere apology and disregard the very promise that you have made on such a platform (helopeter) is insincere.

All I wanted was to invest money, Your company has a book value of billions, You old mutual canceled my policy. I don't have the resource to fight you just give me my money or you cannot trace the money again that is what you said after a year of my investment, now that you trace the money has it gone missing again.

I will post my complaint to FSB and Speak out, maybe then you can adhere to your promises.


Company: Old Mutual
Country: South Africa
City: Cape Town
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