First National Bank
What is the use of online banking??

Opened a new FNB Business account - excellent service. I received my cheque card couriered last week.

However, this morning, I have spent close to an hour online and on the telephone, trying to 'activate the account', verify details and register for online business banking!

Registered on the website, received an e-mail from inContact to let me know I can login. Tried to: info not valid. Tried to reset: Account not registered. Tried to register: Account has been registered.

Another call to the call centre, to be told there is a problem with their online business banking, I need to visit a branch to register.

Now please tell me: WHAT is the use of online banking, if you cannot do it ONLINE??!!

Company: First National Bank
Country: South Africa
City: Head Office

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