Dial Direct Insurance
Car Hire Option not added to my contract

Hi

I recently scrutinise my policy only to found out that the car hire option was added, i requested for the recording of my sales call to which a call centre agent advised that I will received it on my email, it's been over 7 days and I still haven't received it.

Can someone please explain to me why car hire option is not added to my contract? Please send me the recording of the sales agreement that I requested to prove that indeed I have requested for it.
Regards,
Unhappy client

Company: Dial Direct Insurance
Country: South Africa
City: Johannesburg

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