First National Bank
MARKETING MAKES PROMISES - PRODUCT IS SUB-STANDARD

I signed up for FNB Business banking

HAVE HAD HUGE PAIN TO GET GOING - AND STILL NOT GOING

- people at branch could not get my card delivered - had to threaten to cancel the service
- Sea Point branch - one week to reply to emails
- online banking can't be activated because all profiles made before July have to be deleted and re-registered
- now have to go bank into branch to have profile deleted and an e-reg certificate issued?
- new online banking looks nice, but lots of code errors

entire experience is incoherent & disconnected

i am challenging FNB to come forward and sort out my very messy banking experience.

Company: First National Bank
Country: South Africa
City: Sea Point and General Bank

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