Alexander Forbes Financial Services
Waiting on tax certificate

Hi

I am still waiting on my tax certificate for 2011 year of assessment.

I have made numerous phone calls, sent plenty of e-mails with no luck. The call center agent who assisted was friendly and said I would receive my certificate in 2 days and that one still needs to be created.

And I've been penalized by SARS for not submitting these documents. I have also seen numerous complaints on this site regarding this matter.

You can be as friendly as you wish, but if you don't deliver you will loose business.

Ms Blake

Company: Alexander Forbes Financial Services
Country: South Africa
City: Johannesburg

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