Standard Bank
Angry, Frustrated, and Disappointed

The consultant from Port Elizabeth called me offered me an uograde from gold account to Platinum card, the problem is that she didn't tell me everthing, yesterday when I try to logon on the internet banking I could'nt then I have the call centre and they told me my card has been blocked for that because I'm doing an upgrade, now I have to do transfers and they told that I will only able to do when I've got the new card and the card was only sent yestersday to Cape town, this is very frustrating because I have to go inside the bank and I cant even view my statement, I hate myself for upgrading and Iwill never do something over the phone especially with Standard bank and I'm also considering to change the banks now, I'm so angry and frustrated

Company: Standard Bank
Country: South Africa
City: Port Elizabeth

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