First National Bank
New Internet Banking Site is Horrible & Unusable!!

Business & Finance

You HAVE to go back to the drawing board with your new internet banking website!!
It is SO horrible, SO clunky and unfriendly and all in all absolutely useless!
I have to keep scrolling up and down because all the fonts and symbols are so huge and clunky.
I cannot make head or tail of where anything is.
I understand that you might say that it just needs getting used to but these things should be INTUITIVE!!!
You have FAILED! If I as an IT expert cannot use your wretched banking website then you have FAILED!!
PLEASE FNB GET A GRIP!! I would rather now go into the branch to do my banking then to around on your new website!


Company: First National Bank
Country: South Africa
City: Internet Banking
  <     >  

RELATED COMPLAINTS

First National Bank
New website design and functionality

First National Bank
New Business Banking Website Doesn't Work

Absa
Worst Internet Banking Service

Absa
ABSA new internet banking site a disaster!!

Absa
Internet Banking an ongoing shambles for IE users

First National Bank
Horrible New Internet Banking Site

Absa
INTERNET BANKING RELIABLE??!

First National Bank
Useless Internet banking facility

First National Bank
Hard to navigate new Online Banking

First National Bank
Internet Banking website