Absa
This is Why Im Changing Banks
- 07-24-2013
- 12
I have been an Absa Customer for over a decade and have always defended and complimented them on the wonderful service i always received. But in the last 3 years, i find myself unable to look past all the little things.
I just want to change my cellphone number - why cant this be done online. Surely something like this can be done provided the necessary security checks have been passed. I work Monday to Sunday, 7am to 5pm (Is Absa open before 7 or after 5?) and do not have time to stand around in a branch to change my cellphone number.
No assistance can ever be provided telephonic ally, the only response i get is you will need to visit your nearest branch.
I have been holding off on changing banks to try and see if there would be any change, but absolutely no luck.
Get with the times ABSA!!! Your customers deserve it.
Company: Absa
Country: South Africa
City: Nationwide