Santam
Not even attempting to cover my claim

On the 8th July some the neutral bar of the transformer supplying power to my house. This caused the supplied power to be 320V instead of 220V, this resulted in a number of my household content to be damaged. When I phoned to find out if I could register a claim, the immediate reply was NO. But if it was struck by lightening then you would be covered. To me damage is damage is damage. I am sitting without essential household equipment. It is now two weeks later and still no claim lodged or resolve for me.

What insurance company is worthwhile going to. I have never in all my time being insurance struggled like this. NO claim has ever been refused except this one. I AM TOTALLY DISGUSTED WITH SANTAM

A future ex customer.

Company: Santam
Country: South Africa
City: Vanderbijlpark

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