Absa
What happend to your manners?

So this morning at 09:14 my wife get's a call on her cell from Herman who want to know if she would be interested in Absa Rewards. I thought her to always take the person callings name, if something like this happens. She told him no not at the moment, in a very polite manner and he just drops the call in her ear without saying anything further.

Now what kind of image does this portray about Absa? I am not very happy about the rudeness and manner this person has treated my wife. And who knows, how many other customers.

I think he seriously needs some manners and a course in client relations.

Company: Absa
Country: South Africa
City: Call centre Rewards

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