First National Bank
The new online banking experience is REALLY rotten

I have been an FNB client for many years and am in IT myself so understand the process in releasing new applications. The QA process at FNB clearly leaves a lot to be desired. I just cannot do simple things like downloading my tax form or querying on a selected date range of transactions against my mortgage account and downloading them. Very poor software development, and testing. The look and feel is neither intuitive nor user friendly.

Company: First National Bank
Country: South Africa
City: Online Banking

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