Nedbank
Unauthorize debit of account

I recently opened a Nedbank cheque account, which is a week old. I did not give anyone the account number, nor authorization to debit this account as it's only a week old. Yesterday there were two debit orders that went off my account without my knowledge. After an intensive investigation by myself, I was told that these debit orders were done by Nedbank Legal department for an old Go Banking credit card that I had.

The legal department then informed me that according to them, they have a right to debit any Nedbank account without authorization, nor knowledge from the client. This was for a credit card that I was listed for, for over 6 years ago.

If the Legal department had just had the courtesy of calling me first before doing any transactions, I would have given them authorization to debit the full outstanding amount as I am currently settlings all outstanding debts, and made provisions that there would have been sufficient funds in that account. To make things worse, Nedbank is unapologetic regarding this

I will settle all Nedbank accounts and close them. And since I was in the process of transferring all my business accounts to Nedbank, this will now no longer happen

Company: Nedbank
Country: South Africa
City: Legal

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