First National Bank
Smarrt applications

At the current moment FNB is billing me for 2 smart devices, and I only have one. I was billed for a second time after I asked for proof of purchase for the first one that was so that I could claim back from the insurance. An employee at the smart app call centre told me that the problem will be sorted out within 24-48 hours. Two days later they said it will take 24-28 working hours, as it is past this deadline and no money has be transferred back to my account as well as the second smart device that I pay but do not own is not off from my account I would like to address this as they are giving me different excuses each time I phone them to ask about this situation.

Company: First National Bank
Country: South Africa
City: Smart apps

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