First National Bank
How Can We Help You?? HOW CAN YOU HELP ME??

It is hereby noted and placed on record that I have initiated my right to exercise various claims against 3 various credit agreements. I have produced documentation confirming retrenchment due to the closure of my sole proprietor business in aid of meeting the requirements to qualify for the said claims. FNB has now deferred the claims even though I promptly signed quotations to the agreements including Credit Life Protection to cover such losses. They have quoted a clause from the Credit Life Protection agreements insisting not to honour the claims as the agreement excludes sole proprietors. HOW is it possible that FNB not only encouraged the inclusion of the Credit Life Protection knowing that I was a sole proprietor and furthermore included it in my signed quotation/agreement and I have been paying for this every month! They didn't seem to have a problem taking these funds! I have been pursuing this matter since the 12th of June 2013 with no success! FNB still tries to debit my account incurring further interest costs and is creating an adverse effect on my credit portfolio. As FNB promotes the marketing slogan "How Can We Help You" therefore, I now ask, "How Can You Help Me"?

Company: First National Bank
Country: South Africa
City: HEAD OFFICE

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