Nedbank
Cant withdraw without card

This may not be an actual complaint, because the service may not be possible. But im upset because it started with me forgetting my wallet at home, I needed money urgently. so i went into the Brooklyn branch to ask if it is possible to get money from them if i forgot my wallet at home. the lady behind inquiries told me no i cant if i dont have a savings account. I just think this is very bad service, because this is my bank, i have 2 accounts with you and i cant even get money directly from you even if i have my account number and my id book with me. this was an emergency, so i dont know if this service is possible or if the lady i ask was just being stupid and didn't know what i wanted.

Company: Nedbank
Country: South Africa
City: Brooklyn

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