First National Bank
Excellent Service

Working in a service delivery organisation and striving for excellent service is something that I continously drive within my team and hence my expectations for great service is extremely high. This is exactly what I received from Gladys Maeso when I requested feedback for the Smart device I purchased through FNB. I received a prompt response from Gladys who provided me with precise details around the delivery of the unit. She was extremely polite, helpful and accomodating. It is individuals like Gladys that make the difference in an organisation that deals with client centricity and service. Well done and Thank You for all the assistance rendered.

Company: First National Bank
Country: South Africa
City: Bank City - Core Banking

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