Capitec Bank
Paid up letter for personal loan

Business & Finance

Good day

I recently requested about a settlement amount on my personal loan, which was sent to me. Well done for that, even though i was provided the incorrect information by your legal department.

I further enquired if this amount included the payment that was made to you by the debt councillor for June which it did not. It is now the 13th and they should have made a payment by now. i would like an updated settlement amount please, and you could you provide me with the banking details on where do make the payment so that i can firstly pay this off, get a paid up letter so i can send it to the debt counsellor before they debit me for an amount that is not due to you.

and why is it that they only way i recieve a responce is if i complain on Hello Peter???

regards

regards


Company: Capitec Bank
Country: South Africa
City: Jennine
  <     >  

RELATED COMPLAINTS

First National Bank
Closing a personal loan account

Capitec Bank
Frustrated

Sanlam
Personal Loan Dispute on Settlement amount

RCS
Waiting a week for settlement lette

African Bank
Given incorrect settlement amount

Better Debtor
Debt counselling payment not paid over to credito

Capitec Bank
Paid up letter for personal loan

Capitec Bank
NO statements even when requested

Absa
No reply on e-mails