Blue / Credit U Financial Services
Loan paid up but credit bureaus not updated

I took a loan with Kagisano which later changed to blue financial services and then settled the loan about two years ago. However the account is still reflecting on my credit profile as two separate accounts that are both in arrears!!! I have tried repeatedly to get this matter rectified but to no avail. Every time I have called the call centre they tell me that they can see my account is paid up and they will update my credit profile but they never do. This is having a negative impact on my credit as I am listed as a poor payer due to these "arrears" Please fix this!!

Company: Blue / Credit U Financial Services
Country: South Africa
City: Mthatha

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