Rainbow Finance
Settled account & still deducted after confirming

I settled my rainbow finance account after only having the account for 2 months. tehy opened 2 seperate accounts for me as there was no other way to allocate teh sale apparently. i went to teh branch on the 24th of march 2013 and i was given an amount, an amount which i verified and paid. i then called the call centre and spoek to a gentlement named oscar who told me that the debit order will not go off even though it is ldged as the amount i paid for includes the amount of the debit order. on the 28th of march i was deducted an amount of R891.17. i called now in to query this and im being told that rainbow finance owes me nothing, even after me getting telephonic confirmation. the gentlemen apparently typed a note to say he told me i must keep money for a debit order, which is not the case. i want this call to be retrived and i also want the debit refunded to me, as i settled both my accounts in full.

Company: Rainbow Finance
Country: South Africa
City: Head office

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