Motorite Administrators
Unethical and just after you money

I have a policy with Motorite and I just found out that the CAM belt of my car needs servicing, to my surprise I was told that "Motorite", my policy doesn't cover a CAM belt service... I then called them and spoke to their heartless and emotionless callcenter agents and they just said it's like that and if I need it covered I'll have to pay.
Now to my understanding is that a Service Plan includes in parallel what the manufacture service plan should cover, however according to Motorite, this is not so. I then went through my policy with a fine comb and it states "
we administer the standard
maintenance service of the vehicle, comprising:
(i) Minor services;
(ii) Major services;
(iii) Intermediate services, provided these services are standard and required
for normal usage of the vehicle only;
(iv) Annual services (due to low kilometer usage);
Now I'm sure if I contact Audi, which I will do, inclusive or details of a major service is a CAM belt change.
I urge everyone that if they have a Motorite policy to call in and make sure they are suitably covered or better yet, just cancel the policy all together cause they are just after you hard earned cash.

Company: Motorite Administrators
Country: South Africa
City: HQ

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