Standard Bank
Placed on ITC because of STB employee

In April 2012 I left for thailand, I paid what was due on my CC before I left, and mde an arrangement for a deb order for R300 on my account. In thailand I had problems receiving my salary in time so I think I defaulted on 3 payments SEPT and OCT payment. Some time before I came back to SA I got hold of the cred card division all the way from thailand, and a person by the name of Emely Mokagane helped me, this person was very helpful, well so I thought, they said they will place a deb order on my acc again as I said I need to keep my name clear for when i am back in SA i need to buy a car. I have all emails from this person confirming that the deb order was activated and my payments will go off as I asked. When I landed in SA I have 100 of call and voice mgs telling me to call STD urgently RE my cred card, so no comunication was in the bank that I have been in contact wih this Emely for weeks. Further more NO DEB ORDER was laoded, and I defaulted on another payment, I went into the bank gave all emails to legal dep and they said there is nothing they can do to take me off ITC AND i am behind on my payments now because of my deb order that was NEVER loaded!!!

Company: Standard Bank
Country: South Africa
City: Head Office

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