JD Financial Services
Billing

My Contract and final payment went of on the 25th of March 2013. On the 25th of April the payment started going off again. I e-mailed the above company 9 times already. They keep sending me that they will get back to me. I phoned the company and the agent said she got my number she will phone me back. Now I got another account saying that I am in arrears with my account. I have e-mailed them the bank statement to show that all the payments has gone through. No response still. How is it possible to wait for nearly a month for this company to get back to a customer regarding the account. The new account does not state the payments that has gone through.

Financial Services Query Randburg
May 2

to me
Dear Sir / Madam,

Due to an unusually high volume of queries we are currently still processing your query. We apologize for the delay.

Kind Regards,

JDG Financial Services
A division of JDG Trading (Pty) Limited. Reg no. 1958/003362/07 / NCRCP41.
An authorised Financial Services Provider
Sent from my BlackBerry (r)

This response I got from the agent on the 2 May 2013.
(Supplier name changed from Jdg Financial Services to Maravedi Financial Solutions by Hellopeter.com)

Company: JD Financial Services
Country: South Africa
City: Randburg

  <     >