Old Mutual
Please tell me, what does short term insurance mean

Old Mutual you certainly make me think. I have insurance policies with you. Car, household, funeral etc. I declared financial status out of own accord. After being with your Iwyze department for two years I had an accident caused by a third party. I had issues around my financial status and this accident. It was honoured purely because they had technical problems with the recordings. 2011 & 2012 recordings problematic, is this possible? In 2012 I spoke to retentions and wanted to cancel my policy due to a better quote, instead Iwyze counter offered to keep me with extra benefits. Is this going to happen when we have a death as well? It is not like we plan to have an accident or even to die! I can understand when a client sort of abuse the insurance with unnecessary claims etc., but this is not the case. "Short Term Insurance" is not a debt you make, it is for damages and losses, or do I miss something when trying to understand how it works. Why accept a client and then treat the client like a criminal when paying for what is owed to him/her. So instead you almost double premiums to get rid of clients. How do you operate? This does not count when we invest in shares?

Company: Old Mutual
Country: South Africa
City: South Africa

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